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Returns
Unfortunately, an unexpected
delay from our supplier may prevent us from delivering some items in your order placed. We'll keep working to obtain these
items for you, and we'll ship the items as soon as we receive them. Other items that may be in stock will still ship separately,
with no increase in your total shipping charges.
If we are unable to meet our guaranteed delivery date promise, we’ll
issue a refund for the shipping charges for your entire order. This refund should be processed within the next few days,
and we will send you an e-mail to let you know when the refund has been completed.
We will make every effort to get
the delayed item(s) to you as soon as possible and we'll send you an e-mail to confirm shipment.
Any other items in
your order will not be affected by this delay.
*****
WHY WAS MY
ORDER DELAYED?
While we do our best to adhere to our delivery estimates, our inventory is constantly changing based on
information we receive directly from our suppliers. Occasionally, unexpected fluctuations in supply, delays during shipping,
or changes in release dates for new products will add time to our original delivery estimate.
*****
WHAT IF I WANT
TO CHANGE OR CANCEL MY ORDER?
If your order hasn't entered the shipping process, you can change or cancel it in Your Account:
If
the order is "shipping soon" or "completed", you won't be able to make any changes as it's on the way out the door; we apologize
for any inconvenience.
*****
WHAT IF AN ITEM HAS SHIPPED AND I NO LONGER WANT IT?
If your shipment arrives too
late, you may either refuse delivery or return it to us for a refund. For returns instructions, please see Return Policy.
Customers often ask what our return policy is. We aim for complete customer satisfaction. If you
are not completely happy with your purchase, we want to hear about it. Let us know if something is wrong and we will do what
we can to make it right.
We may also provide a list of credit cards that we accept on this page. Techmaven accepts
Visa, Discover and Mastercard.
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